Frequently
Asked
Questions

Charter Membership program is closed. We invite you to join our Annual Membership program now and join in the journey to continue to build and grow the impact of IAAM’s mission.

Our new Annual Membership program has launched with special benefits designed to enrich your IAAM experience. We have a membership option for everyone. Click here to explore our membership tiers. All memberships are valid immediately upon purchase.

Memberships are valid for one year through the end of the month. For example, a membership purchased on August 15, 2023, will be valid until August 30, 2024.

Email us at [email protected] or call 843-872-5352 Monday through Friday, 9:00 a.m. to 5:00 p.m.

The International African American Museum is a 501(c)3 tax-exempt organization (EIN 203398254). A portion of your membership is tax-deductible.

If your question is not answered here, please visit our Contact Us page.

Please visit our Object Donation page to inquire about donating artifacts to our collection. Click on the Object Donation button and then select and complete the Collections Object Donation Form.

To inquire about donating records to the Center for Family History, please visit our CFH Archives Submission page. Click on the CFH Contribute Online button and then select and complete the CFH Archives Submission Form.

The Museum appreciates its growing family of volunteers who play a vital role in many aspects of our mission. To inquire about becoming a volunteer, please visit our Contact Us page. Complete the General Inquiry form, selecting Volunteering in the drop-down menu under I’m Interested In.

You may be asked to complete an intake survey to share your skills and interests and facilitate your placement.

Reserved time tickets are available now and can be purchased here. If you are a Member, please remember to use your promo code when purchasing your reserved ticket. If you are a Member and have not received your promo code, please contact our Membership Team at [email protected].

All tickets must be reserved ahead of time.

Reserve Your Tickets Here

Beginning on Tuesday, June 27, 2023, the Museum will be open Tuesday through Sunday from 10:00 A.M. to 5:00 P.M. The last entry time is at 4:00 P.M. We are closed on Mondays, Thanksgiving, and Christmas Day.

We recommend planning to spend approximately 1.5-2 hours experiencing the interior of the Museum. The African Ancestors Memorial Garden also contains monuments, features, and opportunities for reflection, which may extend your visit by about 30-60 minutes.

Yes. Please go to our Plan Your Visit page, and complete our Large Groups or Student Field Trips form. Our staff will be back in touch soon.

Ticket prices, hours of operation, and information on scheduling group visits can be found on our Plan Your Visit page.

Admission includes all exhibits in the interior of the Museum, including special temporary exhibitions and the Center for Family History. The African Ancestors Memorial Garden is open to the public and free to visit at any time.

For your safety and to ensure an excellent visitor experience, tickets are timed entry and redeemable for entrance only at the time and date specified. Once inside, you are welcome to explore the museum at your own pace.

Yes, the IAAM is fully ADA-compliant. Elevators and other accessibility features are indicated on our Visitor Guide floor plan.

In order to ensure an enjoyable and safe visit for everyone, late entry is not guaranteed. Those wishing to enter at a later time may be able to exchange their ticket(s) for a later entry time on the same date, by visiting the Admissions counter or calling our ticketing office. Exchanges are subject to available capacity in our timed entry system.

Yes, special group rates and tours are available. Please complete the Large Groups form on our Plan Your Visit page, and a member of our staff will be back in touch soon.

Yes, our gift shop is located in the lobby adjacent to the box office counter. It is open during regular museum hours.

To learn more about the spaces we have available for special events rentals, please visit our Private Event Rentals page.

Please submit all media inquiries using the Request Media Form located near the bottom of our Media Inquiries page.

Current employment opportunities can be viewed here.

Join our email newsletter to stay informed about special exhibitions, public programs, and events at the IAAM. You can submit your email in the footer below.

We can also be found on Facebook, Instagram, and Twitter.